Title : Senior Security Engineer at Kount

Time Period : From 10/10/2020 - To Current

Responsibilities :

  • Serve as part of the security incident response team
  • Perform penetration testing of the products and systems
  • Conduct security reviews of cloud-based infrastructure, identify security issues, and provide remediation recommendations.
  • Evaluate new systems, technologies, and frameworks; work with development and operations teams to ensure these are deployed and utilized in a secure manner
  • Help ensure systems and processes are in place to provide defense in depth (e.g., code scanning, WAF, IDS/IPS, etc.)
  • Static and Dynamic Application Pentesting

Mission Cloud

Title : Senior Cloud Operations Engineer & Security Engineer

Time Period : From 02/28/2019 - To 10/10/2020

Responsibilities :

  • Automation of Major Incident workflow from Ticket creation to Ticket Close. All steps fully automated.
  • Mentoring and assisting lower tier engineers in technology related tasks
  • Lead business in technical projects as well as timeline a delivery of large scale projects
  • Security research and debugging within cloud networks
  • Escalation point for a set of customers and/or Tier 2 Engineers from a technical standpoint
  • Identify security solutions and implement a multi-layered defense to protect the networks.
  • Follow ITIL processes (Incident, Change and Problem Management)
  • Lead Problem Management efforts to ensure 100% uptime without manual intervention
  • Adhere to strict Change Management policies and lead daily Change Advisory Board (CAB) reviews
  • Participate in recruiting efforts for open positions under the Cloud Operations team
  • Automate customer and business processes using internal and external API's


Title : Critical Application Support Engineer

Time Period : From 03/01/2016 - To 03/01/2017

Responsibilities :

  • Act as a consultative resource for customers to assist them in achieving their business objectives
  • Pro-actively seek opportunities to review solution architecture then put forward and implement proposals for improvement
  • Engages with the Account Team to ensure Critical Application Services client expectations are being fulfilled
  • Respond to support requests and coordinate Customer support teams where appropriate
  • Ensure appropriate technical documentation is in place for customer solutions
  • Attend and participate in all customer service review meetings
  • Identify opportunities for growth and advancement of the Service offering
  • Mentor and assist in the development of other technical staff
  • Engagement of every customer within portfolio at a minimum once per month
  • Ensure customers realize the value of Customer Service through pro-active architecture reviews and consultancy work


Title : DevOps Engineer - Fanatical Support for AWS at Rackspace

Time Period : From 03/01/2017 - To 02/28/2019

Responsibilities :

  • AWS Certified Solutions Architect - Associate
  • Automating workloads across multiple public cloud providers
  • Resolve single points of failure and non-redundant systems
  • Developing AWS Infrastructure using CloudFormation Templates
  • Building distributed, highly available and scaleable infrastructure
  • Pro-actively seek opportunities to review solution architecture then put forward and implement proposals for improvement
  • Mentor and assist in the development of other technical staff


Title : Senior DevOps Engineer

Time Period : From 08/01/2015 - To 03/01/2016

Responsibilities :

  • Responsible for production support including bug triage, diagnosis, and resolution.
  • Release management including version control (Git) and deployments.
  • Quality control including code reviews and static diagnostics (Jenkins).
  • Infrastructure design & support for IT, internal development initiatives.
  • Technical leadership, consultation, and architecture.


Title : Director of Technology and Development

Time Period : From 11/01/204 - To 08/01/2015

Responsibilities :

  • Working with multiple Brands to own and operate their ecommerce systems
  • Manage third party integrations (WMS, CRM, Analytics, OMS)
  • Architect and administer the infrastructure
  • Manage deployments and code control of 4 brands
  • Lead team of engineers along the full lifecycle of tickets
  • Set-up and manage ticketing system


Title : Global Lead of Technology and Development

Time Period : From 01/01/2014 - To 11/01/2014

Responsibilities :

  • Experience enterprise-level developer and infrastructure architect
  • Oversee global code deployment and development
  • Manage infrastructure and applications used for daily communication and project management
  • First point of contact for external system integrators
  • Built, deploy and manage automated tool set for global site testing
  • Managing a team of 6-8 people


Title : Sr. Ecommerce Web Developer

Time Period : From 01/01/2012 - To 01/01/2014

Responsibilities :

  • Working within the demandware e-commerce platform to build, stylize and customize the shopping experience.
  • Hand built a product information management tool to interface with the demand where business manager.
  • Closely working with the VP of sales and COO to build and modify budgets according to our e-commerce roadmap.
  • Running a small team (4) people.
  • Increased revenue month over month for the last four months.
  • Decrease load times on our site over 30%.
  • Integrated PayPal checkout experience into the demandware platform.
  • Integrated social aspects into the product landing pages.
  • Wrote and customize a pay per click initiative with outside vendors.
  • Integrated conditional pixel logic within the demandware platform.
  • Customized exact target e-mail platform to fit our emailing needs.
  • Created an RMA application within demandware for customer service.


Title : Web Developer

Time Period : From 01/01/2009 - To 12/01/2011

Responsibilities :

  • Design and develop User Interfaces for complex web applications including the design and implementation of web pages templates
  • EZ-Publish CMS
  • Converted outdated .NET/static html sites into Wordpress MU CMS sites
  • Built marketing and eCommerce sites on a LAMP stack using PHP5 and OSX Servers
  • Maintained and created a large number of web sites using PHP5/MySQL
  • Kept multiple sites and multiple languages versioned using GIT and SVN
  • Define the UI design, user interaction for new and existing product features
  • Develop early high-level and detailed prototypes to effectively communicate design ideas and user interactions
  • Worked with video and web technologies including video capture, encoding, delivery, viewer presentation of video and other digital content