Casey Becking is a driven, passionate and experience professional within the Ecommerce/ IT systems branch.
Currently working in the critical application support department for and perviously managed , on behalf of Shared Services. Stand out system architect/Technical Liaison able to speak both business and technical elements with clients
Particularly focusing on enterprise-level development and infrastructure architecture, Casey strives to help his customers reach the full potential of their enterprises by cutting useless extra costs and maximizing their networks and systems.
Critical Application Support Engineer
- To Current
Act as a consultative resource for customers to assist them in achieving their business objectives
Pro-actively seek opportunities to review solution architecture then put forward and implement proposals for improvement
Engages with the Account Team to ensure Critical Application Services client expectations are being fulfilled
Respond to support requests and coordinate Customer support teams where appropriate
Ensure appropriate technical documentation is in place for customer solutions
Attend and participate in all customer service review meetings
Identify opportunities for growth and advancement of the Service offering
Mentor and assist in the development of other technical staff
Engagement of every customer within portfolio at a minimum once per month
Ensure customers realize the value of Customer Service through pro-active architecture reviews and consultancy work
Senior DevOps Engineer
- To 03/01/2016
Responsible for production support including bug triage, diagnosis, and resolution.
Release management including version control (Git) and deployments.
Quality control including code reviews and static diagnostics (Jenkins).
Infrastructure design & support for IT, internal development initiatives.
Technical leadership, consultation, and architecture.
Director of Technology and Development
- To 08/01/2015
Working with multiple Brands to own and operate their ecommerce systems
Manage third party integrations (WMS, CRM, Analytics, OMS)
Architect and administer the infrastructure
Manage deployments and code control of 4 brands
Lead team of engineers along the full lifecycle of tickets
Set-up and manage ticketing system
Global Lead of Technology and Development
- To 11/01/2014
Experience enterprise-level developer and infrastructure architect
Oversee global code deployment and development
Manage infrastructure and applications used for daily communication and project management
First point of contact for external system integrators
Built, deploy and manage automated tool set for global site testing
Managing a team of 6-8 people
Sr. Ecommerce Web Developer
- To 01/01/2014
Working within the demandware e-commerce platform to build, stylize and customize the shopping experience.
Hand built a product information management tool to interface with the demand where business manager.
Closely working with the VP of sales and COO to build and modify budgets according to our e-commerce roadmap.
Running a small team (4) people.
Increased revenue month over month for the last four months.
Decrease load times on our site over 30%.
Integrated PayPal checkout experience into the demandware platform.
Integrated social aspects into the product landing pages.
Wrote and customize a pay per click initiative with outside vendors.
Integrated conditional pixel logic within the demandware platform.
Customized exact target e-mail platform to fit our emailing needs.
Created an RMA application within demandware for customer service.
- To 12/01/2011
Design and develop User Interfaces for complex web applications including the design and implementation of web pages templates
Converted outdated .NET/static html sites into Wordpress MU CMS sites
Built marketing and eCommerce sites on a LAMP stack using PHP5 and OSX Servers
Maintained and created a large number of web sites using PHP5/MySQL
Kept multiple sites and multiple languages versioned using GIT and SVN
Define the UI design, user interaction for new and existing product features
Develop early high-level and detailed prototypes to effectively communicate design ideas and user interactions
Worked with video and web technologies including video capture, encoding, delivery, viewer presentation of video and other digital content